What can’t be missing from an LMS platform

It is not because the LMS is a virtual education platform that it should be limited. On the contrary, it is highly recommended to explore online opportunities to enhance user learning. There are several alternatives to transmit and reinforce knowledge.

Modern and intuitive interface

Assuming that the platform serves to educate the customer, it needs to be uncomplicated so that it does not generate more doubts that he already has. With that in mind, the tool has to have a modern and intuitive interface so that the user has a smooth experience, being able to reach the content they want with a few clicks.

Gamification

The use of gamification enables the creation of more interactive content. Through games with educational content, the company makes the customer analyze the development of their skills and abilities while advancing in the lessons. It is recommended to add a point system, classification by level and medals. With that, the educational process becomes lighter stimulating.

Have to be responsive

Nowadays, most people connect to the internet from mobile devices. Therefore, the platform must be responsive so that the customer can access it through any device, with a design that results in a pleasant experience .

dynamic groups

Platform students must be separated according to their learning interests. In this way, you can create groups by grades obtained or types of content consumed, for example. Based on customer segmentation, it is possible to better meet their needs.

What can't be missing from an LMS platform

mobile apps

It is not a feature to replace the responsive site, but an add-on to add convenience to the user. The application can show video lessons, as well as give access to the most relevant tools on the site. It is recommended to generate notifications of added content so that the client is always up to date.

Interaction

Keep in mind that the LMS is not a final page. It should be seen as a means of leveraging the user. A company that sells software, for example, can integrate it into the educational solution to train customers.

Reports

A very important issue for the platform is the control the company needs to have over the students. That said, it’s critical that the LMS generate customizable location, group, and field reports. With the gathering of information, the company has the opportunity to improve not only the tools, but also its products continuously.

Basic to advanced training

The adoption of PMD brings several possibilities for a company to teach its customers. Usually, the most used options are texts, video classes, audio recordings, infographics, chats and forums. All of these features make training more efficient and engaging. The ideal is to combine the alternatives so that they don’t get tiring during the training.

There is also a need to classify training between basic and advanced so that customers can seek information according to their level of knowledge. Thus, a user who already has an idea of ​​how to use the product does not need to take classes to learn that content they already know, for example.

Ease of updating content

Among the main features of the LMS is its flexibility, given that companies can configure it according to their needs and intentions. In practice, this also makes it easier to update content or even correct training that is already available.

Over time, if any point of the content falls into disuse and becomes outdated, such as an eventual change in the legislation that governs the sector of LMS, it is enough to modify the platform. The procedure can be performed quickly, without demanding so much time and financial investment.

Let’s imagine, for example, an ERP software company . Your manager needs to be aware of all your communication platforms so that the work is handled in the best possible way. With the use of the platform, everything is easier.

What can't be missing from an LMS platform What can't be missing from an LMS platform

data monitoring

Like the most advanced platforms, LMS also uses big data to increase the efficiency of its operations. The data collection and analysis system reports on customer performance in the learning process.

This makes the company of LMS check which of them found it easier to learn and which showed difficulties, and therefore need an additional approach to be fully satisfied with the purchased service.

The data obtained by the platform serve as a basis for studying customer behavior in relation to the product or service offered. This information can trigger updates or even the launch of other complementary products to meet the needs expressed by the consumer during the training.

Establishing a good relationship with the customer is essential to create lasting bonds. From this perspective, the LMS is an important ally to maintain proximity and satisfaction with the consumer.

With proper LMS training, they will be able to enjoy the service, which prevents communication failures regarding the use of the product from making them give up the purchase and go to the competition.

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